🏥 Mercy Hospital St. Louis · Creve Coeur, MO

Transportation to
Mercy Hospital
St. Louis

Private, door-to-door transportation to Mercy Hospital St. Louis from anywhere in the St. Louis metro. Ambulatory and wheelchair-accessible. A familiar driver who knows the campus, handles the details, and keeps your family informed.

Ambulatory & Wheelchair-Accessible

Driver Waits · No Rush

Same Familiar Driver Every Visit

No Broker · Book Direct

Book Your Ride Now Text Us Your Details

Call or Text Anytime

(314) 660-2428 · (314) 301-9530

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Mercy Hospital Campus Note: Mercy Hospital St. Louis is located on South New Ballas Road in Creve Coeur, just off I-270. The campus includes the main hospital tower, Mercy Cancer Center, and multiple outpatient specialty buildings. Tell us your specific department when booking and we’ll take you to the right entrance. Main entrance: 615 S New Ballas Rd, St. Louis, MO 63141.

Why Families Choose Us for Mercy Hospital

Mercy Hospital Is a Major Campus.
We Know Every Entrance.

Mercy Hospital St. Louis is one of the most visited hospitals in the region — serving West County and Central St. Louis patients with a full range of specialty care, surgical services, oncology, and cardiac programs. The campus spans multiple buildings across a large footprint, and getting to the right entrance while managing a patient’s mobility needs takes experience.

Your Safety Net has transported patients to Mercy regularly since 2008. We know where to pull up for the cancer center, the surgery check-in, and the outpatient specialty clinics. We know Mercy appointments often run long, and we factor that into every booking. Your driver waits — no calls asking when you’ll be done.

For families managing recurring Mercy appointments — weekly oncology, cardiac follow-ups, post-surgical rehabilitation — we offer standing schedules with a consistent driver who becomes a familiar, trusted presence over time.

Book Your Mercy Hospital Ride

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Door-to-Department ServiceWe take you from your front door to the specific department entrance — not just the hospital address. Tell us where you’re going and we handle the rest.

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Driver Stays & WaitsNo timing pressure. Your driver waits in the vehicle or nearby and is ready the moment you come out — whether that’s 45 minutes or 3 hours.

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Family NotificationWe text your designated family contact when we arrive, when the appointment starts (if known), and when your loved one is on the way home.

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Wheelchair-Accessible VanOur ADA-compliant 2025 Toyota Sienna rear-entry van is available for patients who use a wheelchair or mobility device — no separate booking required.

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Recurring & Standing SchedulesWeekly chemo, dialysis, therapy, or follow-up visits — we set a standing schedule with your matched driver at discounted recurring rates.

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Caregivers Always WelcomeA family member, caregiver, or companion rides along at no additional charge on every trip.

Where We Take You on Campus

Mercy Hospital Departments &
Campus Destinations

Mercy Hospital St. Louis serves patients across a wide range of specialties. We transport to every department and clinic on the Mercy campus — tell us where you’re going and we’ll take you to the right door.

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Mercy Cancer Center

A primary destination for our Mercy patients. Weekly chemotherapy, radiation therapy, infusion, and oncology consultations. We understand the physical and emotional demands of cancer treatment and handle every trip with extra care and patience.

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Cardiac & Heart Care

Mercy’s heart and vascular program draws patients from across the metro. We serve cardiology consultations, cardiac catheterization, post-procedure follow-ups, and cardiac rehabilitation — with on-time arrivals and patient waiting.

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Surgical Services

Pre-surgical arrivals and post-surgical discharge transport. For patients who cannot drive after procedures, we coordinate timing with the surgical floor and ensure a safe, unhurried ride home — wheelchair van available if needed.

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Neurology & Specialty Clinics

Mercy’s neurology, orthopedics, gastroenterology, urology, and specialty clinic appointments. One-time visits or recurring follow-ups — we handle both with the same consistent, personal service every time.

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Mercy Rehabilitation

Physical therapy, occupational therapy, and rehabilitation services. Standing weekly schedules available for patients in structured recovery programs — same driver, same time, same reliability every single visit.

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Inpatient Visits & Discharge

Family members visiting loved ones admitted to Mercy, or patients being discharged who need reliable transport home. We coordinate discharge timing and arrive ready to assist with belongings and boarding.

Where We Pick You Up

We Serve the Entire
St. Louis Metro Area

We pick up from anywhere in greater St. Louis for Barnes-Jewish appointments. Below are our most common pickup areas — but if your city isn’t listed, call us. We accommodate most requests.

Chesterfield

~15 min to campus

Clayton

~15 min to campus

Ladue

~12 min to campus

Creve Coeur

~5 min to campus

Webster Groves

~20 min to campus

Kirkwood

~22 min to campus

Town & Country

~10 min to campus

Frontenac

~10 min to campus

Wildwood

~20 min to campus

St. Louis City

~20–25 min to campus

St. Charles County

~20 min to campus

Jefferson County

~35 min to campus

Cape Girardeau

Long-distance · call us

O’Fallon / St. Peters

~25 min to campus

Ballwin

~15 min to campus

Your City?

Call us — we likely cover it

Common Questions

Questions About Transportation
to Mercy Hospital

How far in advance do I need to book a ride to Mercy Hospital?

We recommend booking at least 24 hours in advance when possible — it allows us to confirm your matched driver and send a reminder the day before. For same-day or short-notice requests, call or text us directly at (314) 301-9530 and we’ll do our best to accommodate. For standing recurring appointments like chemo or dialysis, we lock in your schedule once and it runs automatically.

Will the driver wait while my appointment is at Mercy Hospital?

Yes — waiting is a standard part of our service, not an add-on. Your driver waits in the vehicle or nearby for the duration of your appointment. There’s no pressure to hurry out and no extra charge for a longer-than-expected visit. For appointments that typically run 3+ hours (chemo, surgical procedures), we coordinate timing in advance so your driver is informed and prepared.

My loved one is being discharged from Mercy Hospital — can you pick them up?

Absolutely — discharge transport is one of our most common and most important services. We coordinate with you (or the patient’s nurse) on discharge timing, arrive with ample time, assist with any belongings, and ensure a smooth, unhurried ride home. Wheelchair van available if needed. Call us as soon as discharge timing is confirmed.

Where exactly is Mercy Hospital St. Louis and how do I get there?

Mercy Hospital St. Louis is at 615 S New Ballas Road in Creve Coeur — just off I-270 and Olive Boulevard. It’s convenient from Chesterfield, Clayton, Ladue, Creve Coeur, Town & Country, and most West County communities. We know every entrance on campus and will take you directly to your department’s door, not just the main lobby.

Can a family member ride along to the appointment?

Yes, always and at no additional charge. Caregivers, family members, and companions are welcome on every ride. We have seating for up to 7 passengers in the van. Many families choose to ride along for the first few appointments before letting a loved one travel independently once they’re comfortable with the service.

What’s the cost for a round trip to Barnes-Jewish?

Our standard rate is $65/hr for ambulatory transport and $85/hr for wheelchair van service. For a round trip including wait time, most appointments run 2–4 hours total. We provide a clear price estimate when you book — no surprises. Recurring patients on standing schedules receive discounted package rates. Call or text us for a specific quote based on your pickup location and appointment length.

Ready to Book